Frequently asked questions
How do I request a character to appear at my event?
It's EASY! All you need to do is go to the contact page and FILL OUT THIS FORM. Remember to tell us which character you would like, the day, the time, and your location! We do a require a $50.00 Character deposit (which goes toward your party total) to secure your character, day, and time.
I paid my deposit.. Now what?
Once you have requested your character and paid your transferable but non refundable deposit, you will get your confirmation via email. We will be in touch with you a few days before the party to confirm all details and get an estimated guest count.
At the end of your party, please walk your guests out and please give her the remaining balance for her appearance. We accept cash, check, credit card, venmo payments to username RoyallyEnchanted, and paypal payments to RoyallyEnchanted@gmail.com.
When should my character arrive??
We STRONGLY recommend scheduling your character at least 30 minutes after the start of your party. Guests have a tendancy to be 'fashionably late' and we want to make sure that the maximum number of guests are in attendance for the character visit.
When does the visit begin??
The 'clock' starts as soon as our character walks into the party. Your character will call approximately 5 minutes prior to showtime, which will give you the opportunity to gather your guests and ready cameras to roll! Please be advised of our STAY LATE POLICY which charges 50.00 per additional half hour, which cannot be guaranteed.
What do I need to provide at my party?
We bring everything you need to make your character visit a success! We bring sound equipment, a birthday gift for the party child, and favors in our "Party Prize Bucket.
INCLEMENT WEATHER: Our costuming is professionally built and, in many cases, EXTREMELY HOT. Please be mindful of our sometimes extreme Colorado weather and provide shade on sunny days as well as shelter on rainy and snowy days.
Do I tip my performer?
Although it is customary to tip your performer, it is ENTIRELY up to you. Want to tip? WE THANK YOU! Don't feel that you'd like to add gratuity? THAT IS TOTALLY FINE. It is up to you!! We are grateful for your business regardless!
Royally Enchanted STAY LATE POLICY!!
We understand that, sometimes, your party guests do not arrive on time. Often your guests are having SO MUCH FUN that you would like us to stay a little longer. Often we can accommodate your request at a rate of $50.00 PER 30 MINUTES. However, sometimes your character has another obligations that will prevent this.
If you would like your character to stay longer, please ask the performer at the FIRST opportunity so your character can let you know if your wishes can be granted!
Who is in your cast??
We are EXTREMELY PROUD of our cast!
Many of our princess and prince performers are former Disney cast members, former Collegiate or professional cheerleaders/dancers, pageant winners, as well as musical theatre performers who have toured both nationally and internationally. Our superhero characters are performed by a third-degree black belt, a former Marine, ATA Taekwondo instructors, and a personal trainer and amateur bodybuilder. Every single performer has had extensive experience with children and many are parents themselves.
Our Fairy Tail characters sing, dance, do interactive Story Times, and play inclusive games with children. Our superheroes do martial arts demonstrations, instruct the children in superhero training, and have been known to perform heroic acts in unscripted drama. Our mascot character actors can be found at the Colorado Rockies game as DINGER!!
Have a question or concern??
If you have any addtional questions or concerns, do not hesitate to contact us at any time. We are so thankful for your business and want to ensure that your appearance is as magical as possible!
What is a 'Party Keepsake'?
Party Keepsakes are NOT goodie/prize bags.
In our years of party experience we have found that a handfull of cheap plastic doo-dads from a bucket lead to fights ("I wanted those bubbles!", "He/She pushed me!" , "I wanted a red ring!!"), is bad for the enviroment, and cheapens the experience for everyone. We offer a smaller and more thoughtful 'Keepsake' in the form of a premium, rainbow twisty lollipop and a choice between a 3.5x2" magnet featuring princesses or superheros. EVERYONE gets the same thing (sucker) and a choice (princess or hero magnet).
These keepakes are free gifts from us and are esentially loss leaders for Royally Enchanted. We add 16 complimentary keepsakes but do charge a small fee for each additional set of keepsakes to minimize our loss. We do not discount parties that require fewer sets. If you have any questions, do not hesitate to contact us at 720.505.0451 or RoyallyEnchanted@gmail.com
Are deposits refundable
Deposits are transferable, but non refundable. In cases of illness or other unforseen circumstances, deposits can be applied toward future visits or can be used for a 15 minute video chat with your character.